Effective October 21, 2026
The short version
- Shipping is free on every order. No minimum.
- We pack your order in 1-5 business days.
- Delivery takes 7-10 business days after your order ships.
- Every order is tracked. You get the tracking link by email.
Where we ship
We ship to the United States, Canada and Australia. We don't ship to other countries at the moment.
Where your order comes from
Your jewelry ships from our partner warehouse with a tracked international service. We don't keep stock in your country yet. That's why delivery takes longer than from a big local store. We'd rather tell you that now than have you wait and wonder.
How long it takes
| Country | Packing | Delivery after it ships | Shipping cost |
|---|---|---|---|
| United States | 1-5 business days | 7-10 business days | Free |
| Canada | 1-5 business days | 7-10 business days | Free |
| Australia | 1-5 business days | 7-10 business days | Free |
Business days are Monday to Friday, not counting public holidays. These are the times we really see, not the best case. In busy weeks (late November to Christmas) it can take a few days longer. When that happens, we put a notice on the site.
Tracking
As soon as your order ships, we email you a tracking link. Tracking can stay quiet for a few days while your parcel travels between countries. That's normal. If it hasn't moved for 7 days, email us and we'll look into it.
Duties and taxes
Duties and taxes are included in our prices. You don't pay anything extra on delivery. If a carrier ever asks you for a fee, please don't pay it. Email us and we'll sort it out.
Shipping protection (optional)
At checkout you can add shipping protection for $4.99. It covers your parcel if it is:
- lost on the way,
- marked as delivered but not at your door, or
- damaged when it arrives.
With protection, email us within 30 days of the latest delivery date with your order number (and a photo if something is damaged). We send a new piece or refund you, your choice.
Without protection, we still replace or refund a parcel that gets lost before it is delivered. What protection adds: cover for a parcel that tracking shows as delivered but that you never got.
If your order is late
If we can't ship within the time above, we email you a new date before the old one passes. You can then cancel for a full refund. If your parcel hasn't arrived 10 business days after the latest delivery date, email us. We'll trace it, send a new one, or refund you.
Wrong address
Please check your address at checkout. Spotted a mistake? Email us within 12 hours and we'll fix it before your order ships. Once a parcel is on its way, we can't change the address.
Questions? Email support@lilyjuneboutique.com. We reply within 1 business day.