30-day money-back guarantee

Effective October 21, 2026

30-Day Money-Back Guarantee

Changed your mind? You can return any piece within 30 days of delivery for a refund of the item price. You don't need a reason. This includes pieces you bought with a discount.

How to return something

1. Email us first at support@lilyjuneboutique.com. Tell us your order number, which piece you want to return, and why. Please add a few photos of the piece.
2. Wait for our reply. We answer within 1 business day. If the return is approved, we send you the return address and what to do next. Please don't send anything before that. Parcels sent to another address can get lost, and then we can't refund you.
3. Send it back unworn, in the condition you got it, with its pouch or box if you still have it. Use a tracked service and keep the receipt.
4. Get your refund. We refund you within 14 days after the piece arrives back with us, to the card or account you paid with.

Return shipping: for a change of mind, you pay the postage to send it back. If the piece is faulty, damaged or wrong, you pay nothing (see below).

Earrings: for hygiene reasons, we can only take back earrings that are unworn.

Shipping protection ($4.99) is refunded only if you cancel the whole order before it ships.

Faulty, damaged or wrong piece

That's on us. Email support@lilyjuneboutique.com within 30 days of delivery with your order number and a photo. We send a replacement or give you a full refund, your choice. You don't pay any postage. Most of the time we don't need the piece back.

Parcel never arrived

If tracking hasn't moved for 10 business days, or your parcel hasn't arrived 10 business days after the latest delivery date on our Shipping & Delivery page, email us. We'll trace it. If it's lost, we send a new one or refund you in full.

Cancelling an order

Email us within 12 hours of ordering and we cancel it for a full refund. After that we'll still try. Once an order has shipped we can't stop it, but you can return it within 30 days as described above.

Your legal rights come first

This policy adds to your rights under the law. It never takes any away.

• Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
• Canada: you keep all rights under the consumer protection law of your province or territory.
• United States: state consumer laws and implied warranties apply where they cannot be excluded.

Questions? support@lilyjuneboutique.com

Lily & June Boutique is a business registered in the Netherlands. We send you the returns address by email once your return is approved.